Shipping policy

Shipping Time

We strive to process and ship your order as quickly as possible.

• In-Stock Items: Delivered within 5-10 business days from the purchase date.
• Made-to-Order Purchases: Lead times vary based on order quantity, typically taking 30-60 days.
• International Orders: Delivered within 10-15 business days, depending on customs processing.
• Shipping Carriers: Most orders are shipped via USPS or UPS.

Shipping Rates

Workman charges a flat-rate shipping fee of 10-15% for wholesale orders.

• Open Stock Items: 10% shipping and handling fee.
• Additional Fees: Some products may incur additional shipping charges, which will be clearly stated in the product description or checkout process.

For special shipping arrangements (e.g., using your own shipping account or expedited delivery), please contact us at wholesale@workmanusa.com, and we will do our best to accommodate your request.

Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Locations

Workman ships throughout North America, including the United States, Canada, and Mexico.

Returns

• Damaged or Defective Items: Must be reported within 5 days of receiving the shipment.
  
• Non-Defective Returns: Subject to a 20% restocking fee, with the buyer responsible for return shipping costs.
  
• Return Conditions: Items must be returned unused and in new condition. Returns must be pre-authorized by a Workman representative within 5 days of receipt.

For return authorization, please contact us before sending any merchandise back.